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FAQ

Will my order be taxed?

Taxes are collected according to national policies. If the amount involved is large, we can negotiate.

Will my order be charged for shipping?

Yes, the corresponding fees are charged according to your country and order. Please negotiate with the salesperson for the specific situation.

Do you offer trade pricing or volume discounts?

Yes, we do. Please email [email protected] to see if your order qualifies.

How long is the delivery time for my order?

If the item is in stock, you can expect to receive the order within 30-45 business days. We will negotiate the delivery time based on specific needs.

Are you selling licensed genuine designs or knockoffs?

We only sell authorized and licensed products from the original manufacturer and consider knockoffs illegal.

What does “fast shipping” mean?

Fast shipping means the item is in stock and ready to ship.

Can I request expedited shipping for an additional fee?

This is possible in special circumstances.

Is this item in stock?

All our online products list delivery times and availability. Please check the product page for the item you are interested in.

Where will this item be shipped from?

Item will be shipped from China

Is assembly required?

Most of our items do not require assembly, but some do. If you have questions, please contact us.

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